FAQ
1. **What is Birdrock Eats?**
Birdrock Eats offers premium baked goods, seasonal produce, and farm-fresh items made with love and care. Our popular products include frozen cookie dough, eggs, and fresh seasonal treats.
2. **How do I bake your frozen cookie dough?**
It’s easy! Preheat your oven to 180°C, scoop the frozen dough onto a lined baking sheet, and bake for 10-15 minutes until golden brown. (Ovens may vary)
No need to thaw—bake straight from frozen for best results.
3. **Do I need to thaw the cookie dough before baking?**
No, our cookie dough is designed to be baked directly from frozen. Thawing can change the texture and spread of the cookies.
4. **What happens if I don’t preheat the oven?**
Not preheating the oven can cause uneven baking. Your cookies might spread too much or bake unevenly, with raw centers and overcooked edges. Always preheat to 180°C before baking.
5. **Why are my cookies too flat?**
Flat cookies can be caused by placing dough on a hot baking tray or not spacing them enough. Make sure the tray is at room temperature and leave enough space between the dough balls.
6. **What should I do if my cookies spread too much?**
This could happen if the dough gets too warm before baking. Ensure your cookie dough is frozen or chilled and that you bake them straight from the freezer.
7. **Why are my cookies undercooked in the center?**
This usually means they needed a bit more time in the oven. If the edges are golden but the centers are still underdone, leave them for an extra 1-2 minutes, but be careful not to overbake.
8. **Can I freeze your baked goods again?**
Yes, once baked, you can freeze the cookies in an airtight container for up to 3 months. Just warm them up in the oven or microwave before serving.
9. **What other products do you offer?**
In addition to our frozen cookie dough, we sell farm-fresh seasonal goods, and soon other baked goods. We also have exciting new releases throughout the year—stay tuned!
10. **How is Birdrock Eats connected to The Littlest Lamb?**
Birdrock Eats is a social enterprise born out of our mission to support The Littlest Lamb, a nonprofit organization providing a loving home and education for orphaned children in Egypt. All profits from Birdrock Eats help fund the organization’s work, ensuring every child gets the care and opportunities they deserve.
11. **Why support Birdrock Eats?**
By purchasing from Birdrock Eats, you’re not just enjoying delicious, high-quality products—you’re directly contributing to improving the lives of orphaned children. Every cookie or piece of produce you buy helps support The Littlest Lamb’s efforts in caring for and educating children.
12. **Where are your products made?**
All of our products are handmade with care, using fresh, high quality ingredients from mainly from local suppliers. We prioritize quality and sustainability in everything we make.
13. **Can I visit your farm?**
Currently, we don’t offer public tours, but we hope to open our doors in the future for special events. Follow us on social media for updates!
14. **Do you ship internationally?**
At the moment, we only deliver within Egypt. We’re exploring options for expanding internationally, so stay tuned for updates!
15. **How do I contact you with additional questions?**
You can reach us through our number or email us directly at info@birdrockeats.com. We’d love to hear from you!
Any other tips you can offer?
- For **choco-chip** and **brownie** cookies, add a sprinkle of flaky sea salt before baking for an added flavor balance.
- For the **choco-date** cookie, make sure to flatten out the dough before placing it in the oven, as these cookies don’t spread like the other ones do. They taste great either way!
- Only our **